The Unofficial Shopify Podcast: Entrepreneur Tales

Word of Mouth Marketing: How To Build a Profitable Refer-a-Friend Program

Episode Summary

Looking to put together a successful customer referral program? This episode will teach you everything you'll need to know about doing referral marketing effectively. Oh! And check out Kurt's new website --> http://kurtelster.com/ and while you're there, join the Insider's List, we've got some exciting things coming up you won't want to miss.

Episode Notes

"A trusted referral is the Holy Grail of advertising." - Mark Zuckerberg, Facebook CEO

Why doesn't everybody do referral marketing, then? Why isn't it more popular?

Because referral marketing is notoriously hard to execute properly. It requires a significant investment of time, energy and resources. It requires commitment. It requires a quality product that's worth talking about. It requires great incentives, effective communications, and the system has to be functionally watertight, or you'll have unhappy customers.

In this episode, we talk with ReferralCandy CEO Dinesh Raju how to get it right. He shares what he's learned from running thousands of referral programs for merchants, retailers and businesses of all sizes, across all verticals. We'll discuss every single detail, from the incentive structures to how to effectively communicate them to your advocates.

Add A Refer-A-Friend Program To Your Shopify Store: http://pages.referralcandy.com/InterviewPodcast.html

Oh! And check out Kurt's new website --> http://kurtelster.com/ and while you're there, join the Insider's List, we've got some exciting things coming up you won't want to miss.