The Unofficial Shopify Podcast: Entrepreneur Tales

Shockingly Good Customer Service

Episode Summary

How BombTech Golf offers shockingly good service so repeat orders are a given.

Episode Notes

In this episode, 7-figure merchant Tyler 'Sully' Sullivan from Bombtech Golf teaches us his approach to customer service and how his focus "is shocking customers with amazing service so price and repeat orders are a given."

You'll hear:

How a Facebook Group drives 100x ROI
Why customer service can let you double or triple your prices
Why revenue is a vanity number
Examples of how to wow your customers

In 2018, BombTech Golf sold 170,000 golf clubs resulting in mid seven figure revenue with just three employees and a four hour work week.

Tune in for more details!

Resources

Bombtech Golf - Sully's Shopify store
Klaviyo - Sully's preferred email marketing automation platform
EcomGrowners - Sully's agency

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