w/ Shopify VP of Retail, Ray Reddy
Also on YouTube: youtu.be/4lOLw1k4ocA
Shopify VP of Retail, Ray Reddy, joins to walk through what’s new in POS V10.
If you sell in person, this episode is for you.
Kurt Elster
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Ray Reddy
Yeah, uh I've been working on this for only a few months at Shopify uh when I I joined the company this year. But I've been working on the the problem of of how to help uh local businesses. win um in you know by just building the best technology for them for a long, long time. Um a lot of businesses know Shopify for their online store, millions of millions of customers use us across many countries, many verticals, all all sizes of businesses. The POS is actually a also very large business for Shopify. It's hundreds of thousands of of physical locations. Use the POS now. Um, and yeah, I'm I'm excited to uh talk about our latest release and uh what's what's in store and how we're thinking about the future.
Kurt Elster
Alright, so version 10. What how long has POS been around that we're already on V10?
Ray Reddy
POS has been around for almost 10 years at Shopify. Which is which is hard hard to believe. It actually was a startup within Shopify for a long, long time. It was incubated inside of the company and and has just has has grown into uh you know one of one of the flagship products over over the last decade. But yeah, it is it has been a long time in the making. And the the thing I'll add there is Most other uh POS solutions uh have gotten to this level of growth typically through acquisition uh or or bringing on external products. That that tends to be how they've grown. And the challenge with that is It's all of these disparate products that don't necessarily work well together. They have different brands or different countries, and they're they don't have like a unified maybe customer model. What's I think one of the things that's special about Shopify's product is every single line of code has been written by an employee at Shopify. And so it has been built ground up. to work with Shopify's commerce engine. And what that means from a from a retailer's perspective is you truly have one solution across online and in store. You you can you have a shared customer model. So you can you can truly follow your customers' journey on how they discover products online, how they may buy them at store, how they return them. uh the the way you think about inventory, the way you think about um all of these things because I think, you know, commerce has truly become omnichannel today. That the the there is no like dividing line between how customers shop online or or in store and I think uh that that that this is one of the the really big benefits of shop.
Kurt Elster
So we shouldn't Yeah, I always think of it as Shopify as this hub and spoke model, right? Like Shopify itself is the hub, it's the platform. And then online store, point of sale, all these things, these are different spokes we could plug in, different surfaces, different experiences, but certainly not silos. You know, they're not individual. And what I'm hearing here is, you know, this treat this as you know one big cohesive multi-channel experience, right? It is our entrepreneurship OS. That's kind of cool. All right, V10, we're 10 years into this, 10th version. How different is it? Right? How do we get a few features for V10 or what's the the big change here?
Ray Reddy
The V10 has been, I would say it's a has been almost a ground up uh refresh and and and rebuild of of the POS. And you know, I think Front what what uh customers see is uh some major upgrades and and and I'll talk more about those. It's significantly faster. There there's there's more um uh just the amount of time it takes for staff to complete routine regular uh checkout workflows has has gone down. Uh we really try to make it as easy on employees and staff as possible to you know, go through high volume weekends and things like that. And we we track all of this data. And so that that that really is a sort of our North Star is like how do we really simplify operations in store and make this easy to use and intuitive. The other thing we we care about is A lot of retail stores, you know, we know that they have that they have a lot of staff and sometimes the turnover rate is is high. And what that means is they're constantly training new employees. And so that's a that's the other thing we care about, is how intuitive is our software. Uh like in an ideal world, we don't want people to need training manuals or or to need weeks of you know ramp up time to to to to get up and running. And we hear that employees can learn in one shift they can learn the POS and and get get up and running on it. So it's things like that that we really care about and all of those things relevant. But beyond that, we really built a platform that we're going to build a feature on. Uh and it's a lot more extendable. It allows develop it's a lot more customizable. It allows uh we have thousands of developers who build solutions on on POS. um to help customize our software for different business needs. So all of those things have gotten better. You may not be able to see, you know, it's sort of the tip of the iceberg thing. What's visible to merchants is good, but the platform we've really invested in it uh to you know to be something scalable for us um going forward.
Kurt Elster
When a a Shopify merchant a client comes to me and says, Hey we you know we want to Overhaul our site, we want to redesign things. My next question is always, well, what sparked this, right? Noah just gets up and goes, you know what, we want to start over a little bit, right? Something happened. What was the thing that sparked this this overhaul for V10?
Ray Reddy
I I I think it's two things. Uh one is we always our North Star always is how do we build the best product for our customers? And sometimes when when when we think about that, we conclude that the the path we've been going down isn't going to get us where we want to get to. Uh and specifically in this case, I think one of the things we believe is that Businesses today have to really pretzel themselves around the way that software works. This is like a, you know, I'll I'll avoid naming names here, but uh, you know, there there's a very I think it's one of the biggest complaints of businesses. They feel like they have to almost adapt their business and and workflows to the way that some uh product manager decided that uh uh s some you know software flow was was was gonna work. And I think in Shopify we really believe that this is not how it should be. Um, that, you know, the the the vision, and we're not there yet, but I would say this is where we we we are working really hard to get to this place where Software is software adapts to your business, not the other way around. And to do that, uh We can't do it ourselves. Uh Shopify can't build every feature for every size of business in every vertical and every country around the world. It it is it's just not possible. But if we provide the tools in the platform, uh we've got an ecosystem of tens of thousands of developers and agency partners and uh uh you know external um vendors and partners who can customize software build extensions and Take the out-of-the-box components we provide and really customize that for businesses. And this is actually one of the big reasons why businesses choose and we callers choose Shopify is the ability to do this. And we wanted to make that a lot better. And that's what V10 is. V10 is a uh we've taken all of our learnings over the last many, many years of of being in this uh uh uh of being in this business and realizing that We have to build a platform for the future that can allow that's more customizable and that developers can really build on. So you don't fully like all of that may not be a super transparent and apparent to folks right now because it's really the platform. Um and but over the years, um and even over the the the coming quarters, I think we'll just what we will see is significantly better APIs, extensibility, uh things that allow builders to build on top of shop. Right. So that that that was the spark of why we did this.
Kurt Elster
That stuff is is powerful. You know, that's the the stuff that I as a power user love, right? Often it's like, well, there's a feature that doesn't quite work the way we need for this particular circumstance. Ah, but now I could connect to the API and maybe, you know, I could I could brute force solve my way through it, or hey, there's an app where we could fix that, or there's, you know, special, you know, more advanced features like functions that we can, you know, resolve some of these issues. But here I'm gonna reveal my ignorance. How do upgrades work? Like we're using version numbers. The Shopify online store doesn't quite do versioning. If I'm on V9 on point of sale, how do I go to V10? I truly don't know.
Ray Reddy
It's a good question. It's actually just as easy as an app store update. So I think that there's two models on how updates work. For um large and enterprise retailers, they tend to have um MDMs that manage their fleet of hardware in in store. Uh device management software?
Kurt Elster
Define I don't know this abbreviation.
Ray Reddy
Uh software, basically. So it's how you would manage your fleet of your fleet of hardware. Uh the the main reason is they don't want to upgrade and change uh workflow NPOS software without you know uh controlling when that happens. You know, you don't want to do it in the middle of busy season, maybe, uh, or or they might want to train uh employees on something, or they might want to actually restrict access to to something before making it available. So so we give enterprises and large um uh retailers a lot of control. So when we publish an update, they they can choose when they want to push it down to their their their fleet of hardware in their stores. Uh but for everyone else, it's just an app update. So in the same way that your you know your iOS app can either be auto-updated where it's seamless to you and it just updates automatically. Uh so uh many small businesses get their updates that way. It's transparent and seamless. And if not, you can go up to update yourself literally by going to the app store and updating your software. So updating the app. It's very, very simple.
Kurt Elster
Simple enough. Yeah. Same as same as updating any other app. And if I'm in a situation more advanced than that, well, I probably already know what to do, right?
Ray Reddy
You probably have an IT department that's doing it for you.
Kurt Elster
Yeah. Who can worry about it?
Ray Reddy
Exactly.
Kurt Elster
So You said it was faster. You know, with with a website I understand what faster means. With cars I certainly understand what faster means. But wait, a a point of sale system running locally in an app, what do we mean by faster?
Ray Reddy
Yeah, you know, efficiency for retail staff is really, really important. Like re retail staff are, you know, are typically checking out like hundreds of of of customers a day. And so when you say speed, that that's what we really mean is how fast can employees uh complete the action they're trying to complete on the POS. How many clicks does it take? How cumbersome is it? So we measure this. We actually measure time to complete a task. So for example, you know Just to give some specific numbers around this, um we we consolidate the most common daily action. So that's like looking up an item, adding it to cart, applying a discount. starting an exchange. We've taken all of these things and put it into one contextual action bar. So it's just one tap away. That's one way of like not having people hunt around for common actions. It's all it's all just sitting in the left pane. We've seen a 5% improvement across the board in cart building. So that's the time it takes to start a cart and actually check out a customer. Uh we've seen almost a 3% improvement across the board in what we call complex cart building, which means there's maybe two modifiers and multiple products in the cart. And in some extreme cases, we see almost a a 10 second, uh eight, eight and a half second uh improvement in uh again how how fast employees are able to build these complex cars. So that's when we say speed, that's what we mean, is just employees can find and do the actions they're they're trying to complete quickly and seamlessly.
Kurt Elster
So when we talk about designing for speed, we really we're speaking to operational efficiency, which you say like, oh, it it's easy to dismiss it where you go, well, you know uh checking out one customer five percent faster, who cares? But now reimagine this as you are paying hourly employees. You have a line of people waiting to check out. And then all of them now have a a better experience because it compounds. and then multiply this across multiple days or multiple locations over time, suddenly this becomes very real savings. very real convenience for both sides of the table. Okay, fascinating. I mean, do you was this like user testing? You're literally like timing how long it takes people to do tasks and different interfaces?
Ray Reddy
It's actually all instrumented. And yeah, we we we we can track it. And and only can we track it, you know, these are the types of insights that customers can track about their own stores and and and employees and and how sort of their operations are running in stores. So um so we have that data at an aggregate level, but uh you know individual customers have it for their for their specific locations.
Kurt Elster
So are we saying the old version was slow or you just went, man, I bet this could be faster?
Ray Reddy
It can always be faster And and I hope I hope that I'll be back here a year from now and I'll tell you that it's even faster. And it's not because it's slow today, it's just that it can always be faster.
Kurt Elster
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Ray Reddy
Uh so one of the one of the biggest features we we launched as part of fulfillment is the ship and carry out feature. Um and sorry, is that the question you you were asking me about? Yeah. Um so yeah, it's the the ship and carry out feature. Uh this was a very common merchant frustration. Um and you know the the the reason is that historically in the in the previous version in in a cart staff had to choose between shipping a product to a customer or picking it up in store at at the cart level. And so that that forced just a really awkward workarounds for mixed baskets. Basically they don't tell me about it. Yeah, they they had to, you know, uh split them in a in a really weird way. In the new flow You actually have a split fulfillment method line by line. So you can ship the bulky lamp, but carry out the light bulbs all in the same order with one payment. Um and so, you know, the the early feedback from customers is just uh no duplicate orders in in in the back office now. Uh a lot of those like inventory sync headaches are are gone because there's just a a simplified view of orders. Um Checkout time for mixed baskets is down very, very meaningfully because again you can do it in in one transaction as opposed to you know multiple. Um and I think shoppers just perceive almost like uh a a flexibility. It's just such a seamless transaction that uh it it it actually lifts NPS scores of of how easy it was to go into a store and take take take the things you want and and sometimes you know there's other examples where there's things just not available in store but that can be shipped to you from online and the ability to just seamlessly add that to a cart, have one payment and check out, uh I think is just It's just an easier um interaction in store. You know, one of the things that I always try, um uh if I think about the North Star of how how retail uh shopping and commerce gets better, I think what people really want is the convenience of online, but the benefits of in-store. And that's really how I think about it is like what is the merging of uh the ability to see all of the a physical inventory, but you know, have have uh search be as easy as it was online to find something. or the ability to just point at a couple of things and have it all be in one order and and and you know have it be checked out. So I think that's how we think about it is like how do we bring the benefits and the convenience of of online? into the the physical environment.
Kurt Elster
So that's uh as a I love that I love that thinking. I love that way of looking at it. The as a A quality of life feature. Oh my gosh, you have no idea how much I love, you know, solving for ship and carry out with split fulfillment. Split fulfillment in general has has fixed a lot of headaches for us uh recently, but it may be difficult to picture if you have not had to try to solve for this previously. Can you walk me through an example? You know, we're buying widgets at a store. What does it look like?
Ray Reddy
Yeah, so so the you know the one one example, if you just if you just take a simple example where it's a store that sells uh maybe it's a bulky item and uh the the customer can't transport it right away. So you know the the the the example I gave was Uh you're buying a new lamp, lamp doesn't fit in your car, you also need some light bulbs, um, and maybe you want to take this home with you right away. Uh so it'd be very easy for you to Take the light bumps and have the lamp shipped to you. That's one example. That can all just be done seamlessly in one order. Even if the lamp was in store, you could still say, you know, have it have it be shipped from your online cell phone, et cetera. Um but the other the other example that I think is maybe even more compelling is uh when uh a size is missing in store. This happens a lot. in apparel. And so, you know, someone someone sees some uh uh number of apparel items they really like, one uh one in their size isn't there. In fact, this happened to me just the other day. uh spying something for my daughter and uh uh sh two of two of the outfits were um were in her size and one wasn't and it was just that seamless uh uh for for that merchant to add add the the size she needed. Paid for it in one swipe, walked out with the clo you know, with the with the outfits that fit her, and three days later, uh the next one showed up at my door. So it's that simple.
Kurt Elster
And yeah, the other thing point of sale changes is its appearance. I see here in my notes. We've added customization. I am of the I see the value in it because you know selfishly I'm of the firm belief. I don't feel like I own something until I could personalize it, I could customize it, I could make it look feel you know like my taste in some way. You know Walk me through the the customizations that we've added for branding to uh POS V10.
Ray Reddy
Yeah, so so you know the biggest one, and again, I would say this is the start of um us uh doing more more and more in this area, but we we think about it as like visual trust. So um brands have a, you know, they have their their brand colors, their their their logo and and our belief is that Uh the more that customers can um engage in the brand, the more that brands can build trust in every interaction that a that a customer has with them, all the way through payment, the better that is. Uh what what one ex so so what it is is is that you can now put your brain colors and logo on uh uh on the payment term. Uh and so customers get to see that and experience that as they as they check it. The benefits we think are, you know, especially when when when people are uh building extensions and customizing um all aspects of the experience. Um one example is something as simple as the on on screen gift receipt button. Um uh uh customers are willing to do that. Oh, that's cool. Totally. So we see we see brands add things like this, and uh what we see is customers are just more willing to engage. What whether that's getting a receipt or gift receipt, being able to self-serve on these things, because it feels like an extension of the brand. Uh and and that trust sort of carries, you know, carries forward. Um, we we think that over time this could extend to all all kinds of things. Um uh potentially upselling accessories. uh you know all kinds of stuff that that could be done automatically uh as part of the the the check-in. Uh but I think this is really like step one. Step one is how do we allow a brand to build visual trust with customers at the point of checkout. Uh and and from that point on, we we just believe with the APIs and exchanges we're providing, brands can can build on this
Kurt Elster
I d do you know how many people heard that and went, my new number one most requested feature is please give me cross cells at point of sale. What so powerful that would be.
Ray Reddy
Totally. Yep.
Kurt Elster
Um You mentioned receipts and gift receipts. How do receipts work in POS? I don't know.
Ray Reddy
Um they are uh the the way the the way that I guess you you would expect. So most stores have a receipt printer. Um and so they you know you have your receipt can be printed out, but it can also get emailed to you uh and the customer can can choose at the point of checkout how how they want it.
Kurt Elster
And then talk to me about like uh point-of-sale hardware. You know, what does this thing run on? What accessories do I use? Like if what's my what equipment, what gear do I need?
Ray Reddy
It's a that's a good question on hardware. Um Today, uh most retailers run um uh run the point of sale on either an iPad or an Android tablet. And with that, we you know we have a hardware store that gets you set up with all of the hardware that that you would need. So uh that's recei printers, barcode scanners, um, in some cases even RFID uh wands for for who have uh retailers who've got it that direction. Um so so yeah you you get you basically get everything that that you you need to get set up you can order. uh across different brands. Um and you know as we expand across more more verticals and more more countries, one of the things that we uh we really want to do is provide Lots of choice. I think that when we were very um focused on just one or two verticals in in a handful of countries, you can have a very limited set of SKUs. You could say, you know, here's here's one payment terminal or one whatever that that uh piece of hardware that uh can work for the majority of your customers. But I think as you expand across countries and expand across verticals, you just realize that People need different types of hardware for their businesses. So I think our our belief now is, you know, the way I think of it is it's not we're not actually trying to win on hardware. Hardware is about providing choice and we want to win on software. So I almost talk about it as we we have to not lose on hardware in order to win on software. And all I mean by that is. There's there's a lot of uh there's there's a lot of companies out there that build great hardware today. Uh we don't really want, we want to take our limited resources at at Shopify and focus on what we're really, really good at. And that's building amazing software. And you want to partner with um with everyone that builds hardware for POS's and and pick the best hardware and make that available to our customers.
Kurt Elster
And it is nice to have it, you know, run on a variety of devices and accessories. You know, when I did that that in-depth experience at our our local garden center, Chalet. It ran on at the the cash register, you know, a much bigger display, I think it was an iPad, and then but then um employees on the floor because it it's this big space with a lot of square footage. They're using handheld devices, but I was still able to tap to pay. Someone said, Oh, you're ready to check out and I could just pay right there and walk out. It was really cool. It was very convenient. And they were thrilled with it, you know, because it worked across all these various devices. What's the thing you're most proud of? What's your favorite feature here?
Ray Reddy
I think speed. Speed is just such a killer feature. And I think this is the thing we we focus on. I think of it as again speed in two ways. Like, you know, one of the things that I I I talked to our team about is Sometimes when as an as as a Shopify employee, when you test something, you might test it by doing a workflow once or twice or three times. But it's very different when you're doing it like 200 times a day. Right. And I and I think that level of empathy for uh for staff, really trying to immerse yourself in what staff have to do on a day-to-day basis and and and just like the pressure of that long line and needing to like work through it on on on a weekend on a busy Saturday. Um so we really believe that like at the end of the day, this isn't about like one sexy feature that uh uh you know that that matters. It's really just like speed and and trust. Like staff want to know that this thing is gonna work when it matters. Um and so I think that you know those are the two things we really focus on. And and and so speed for me is is just a big deal. I think speed builds trust. Um when you can do when you can do it easily um and you can do it quickly. I think that's that's so so important. So I think that's probably the the thing I'm I'm proudest of of of uh USTED is just like how fast you can do things.
Kurt Elster
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Ray Reddy
Yeah, we hear that all the time. And you know, we we do a lot of customer visits. um walking to stores and uh and it and it is it is funny uh the number of times that uh that I hear of store managers will say, you know, I'll ask them like, uh, you know, why why did you decide to go shopify POS uh in your store? And it it's it's very common actually to hear uh an employer or store manager that was like, I worked at a different store uh and that's where I was introduced to Shop Power PS and it was awesome. And so when I came here, you know, I I advocated to to bring it in. And so like I think one of the things that, you know, it's very easy to only pay attention to maybe business owners that make the buying decisions. But we really believe that building a great product for the staff as well that are using this thing every day that that really mattered.
Kurt Elster
When you are this immersed in in something like POS and you have this vision for how far it's come and how you know how much better you've made it, certainly there are things that you want to make better that you're like, hey, we just haven't gotten to it yet, but we'll get there. What's you know it what what's one of those things? Where where do you think you want to invest more time? Where does it still need work?
Ray Reddy
Shopify is different than most other POS vendors. We don't serve a specific customer segment or um a a a a specific set of countries or a size of merchant. I would say we really serve the world. Um, we're we are in almost every country. Uh, we span so many different verticals and so many sizes of businesses. What the way that we really look at it is We need to arm developers and partners to be able to customize our software for every every business out there, all the way from the largest enterprise. to you know this the this the smallest single store entrepreneur running their business and and we're building for all. I I I really think about it as two things that I would love to see us. One is um how much can be customized. A lot can be customized today, but uh to me the answer should be, you know, is everything should be customizable. Everything should be uh have the ability uh for you to change the way that, you know. The smart grid is laid out all the way through the checkout process uh and and really adapt it to the way that your business and your workflow works. And uh even though we've we've we've come very far, it's very clear that you know there there's still a long way to go. And I mean that's and that's good. Um I think that you know it gives us a clear area to focus. But I think there's a second thing attached to that, which is it's not just the ability to customize, it's how accessible customization is. Uh meaning If you have to spend hundreds of thousands of dollars or even tens of thousands of dollars to build you know apps and extensions and all sorts of stuff. It's great, but it it makes it accessible only to you know large brands and and and mid-market and above um merchants. And so one of the things that I care about is how do we make this accessible to um mom and pop shops and and like the average single store SMB, how can they also get the same amount of value and power out of out of our software? And so making it easy, to customize, making it easy to um build extensions, I think that's equally important. So these are the two areas that that we're really focused on.
Kurt Elster
Something like this, I think we've only covered a handful of the big details, the big changes. I bet there's a lot of little stuff in here that potentially goes unnoticed. Give me one. What do you think's like one small feature, one tiny improvement that most people are gonna miss?
Ray Reddy
Um this is not a it's not actually a a tiny improvement, it's it's one, but it's one we didn't talk about, which is search. You know, search is it's small in the sense of it's a small little box. uh uh uh uh with a with a small uh tap target on on on the POS app. But the there's actually a a major overhaul um to how search works. Um We historically you would have to uh you would have to type in the the specific like care exact characters uh in order to get uh a match using search to find a product. And one of the things we we see is that um it is surprising How many staff and stores actually don't scan barcodes and just search for a product? So it actually drives the majority of carts. And so this was another area that we thought was was important to improve. And We've moved to a fuzzy search algorithm now. And so what that means is you don't have to get the right characters. You can you can some you know describe the product and it does a really, really nice job of of find finding the product. And uh what that what we see through through data is often we call these dead end searches because you know you either made a a mistake in spelling or didn't or didn't specify it properly. Um and we've been able to reduce dead-end searches by 40%. Um in in that's what we see in in just the first few weeks. And so that's a another example of like a small but very powerful feature improvement.
Kurt Elster
Oh absolutely. Yeah. Really most people they're not scanning, they just type it in. I guess it's you know that's what's immediately available and convenient.
Ray Reddy
Totally. It's just it's and you know you especially if you can just type in a few characters and and um find find the thing you want. It tends to be even faster than than scanning.
Kurt Elster
So have you is this available now? When can I get my hands on this?
Ray Reddy
Totally. Uh yeah, so uh POS POS 10 is is out. Um you can Hardware you can you just download it from the app store. And in fact, if you want to try it out, uh you don't even need um you don't even need an an an iPad or a tablet. You can just download it right on right onto your phone, create an account and and try it out.
Kurt Elster
See so if I want to play with it, I can just I just download it in the app store right now, just go get it. Just search Shopify POS.
Ray Reddy
Yep, exactly.
Kurt Elster
That's all right, I gotta give it a shot. I mean just start selling selling stuff to my kids in the house.
Ray Reddy
Exactly.
Kurt Elster
Like, hold on, you want how many pretzels for me? Run my own little ice cream truck out here. The okay, if this is available now and in in the hands of of real world folks using it, what's early feedback been like? What have you heard?
Ray Reddy
Uh feedback feedback has been has been great. I mean uh I'll I'll I'll I can get sure a few a few examples. So one, there's a home goods chain. It has like 47,000 SKUs and and for them the the new search uh I think was a really big deal. Uh the the the comment was search feels like Google now, you know, fuzzy matches and skew fragments just work. Um another another summer pop-up apparel brand um uh said their seasonal staff were able to pick up the new navigation in one shift and they didn't need any cheat sheets. Um uh to to get them going. So that that that feedback was was great to hear as well. Um and then uh another was a a regional toy store that was another early adopter. Um they talked about how the new left hand rail Allowed them to jump between orders and products without losing cart context and and just talk about how huge this would be during their holiday selling season. Um so yeah, those were two or three pieces of feedback from from customers.
Kurt Elster
That's very cool. You must be proud of all of this and of the team and what you've shipped here.
Ray Reddy
Super proud, yeah. I mean the team I mean the team in in Ferris the team uh got got working on this long long before I got here, so I get to I get to be the guy that shows up and and takes credit for it all. Um but but no uh the this has been a large a real large investment um and the team did a a phenomenal job of uh of just landing uh I think again it's it's not even just what you see. I I think that this is one of those examples where the the the the real investment in into this platform is is going to pay uh we're just gonna see uh an accelerated rate of innovation on on Shopify POS and I think that's that's the even bigger deal.
Kurt Elster
Excellent. Amazing. Uh if I we want to learn more about it, where do we go?
Ray Reddy
Uh just search for Shopify POS and you'll go right to the landing page in your country. Um that will tell you more about how to how to get our hardware, how to get set up, all of that.
Kurt Elster
Couldn't be easier. Ray Ready, thank you so much.
Ray Reddy
Yeah, thank you, Kurt.
Kurt Elster
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